Precident
NowThe client intake engine for Australian law firms

Stop losing leads. Start signing clients.

Precident answers every enquiry in under 60 seconds, books the consultation into your calendar, and follows up until they sign. While your competitors are still checking voicemail.

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Precident intake inbox showing a new enquiry answered and a consultation booked
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How Precident works

From missed call to
signed client, on autopilot.

Precident answering a new enquiry within seconds of it arriving

Respond in seconds

A new enquiry from your website, Google, phone or Facebook gets an instant SMS and email that sounds like your firm, day or night.

Precident's calendar view showing a consultation booked automatically

Book while they're hot

Precident qualifies the enquiry and drops a consultation straight into your calendar. No phone tag with a paralegal.

Precident following up on an enquiry until the client signs

Follow up until they sign

Automatic, polite persistence across SMS and email until someone signs, not until someone gives up.

Why Precident

One inbox.
Every enquiry, handled.

Precident dashboard showing a 43-second median first response this week, with 214 enquiries answered and 38 consultations booked

One inbox for every enquiry

Calls, SMS, email, web forms, Facebook and Google leads land in a single thread per client. Nothing lives in a partner's personal mobile again.

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A suggested Precident reply written in the firm's tone of voice

A pipeline you can read at a glance

Every enquiry from first contact to signed costs agreement. Know exactly where each matter stands and what happens next.

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Precident overnight activity showing 9 enquiries answered, 4 consultations booked, and 0 missed while the office was closed

Follow-up that never gets tired

Sequences tuned for legal enquiries, written in your firm's voice, still working long after your team has gone home.

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Practice areas

One engine.
Tuned for how clients enquire.

Enquiry capture

Tuned for how your clients actually enquire.

  • Personal injury

    They're hurt and ringing three firms at once from a hospital bed. Precident answers in seconds and books the consult before the painkillers wear off.

  • Family law

    They spent weeks working up the courage to enquire. A missed call feels like rejection. Precident responds fast and follows up with patience.

  • More on the way

    Criminal defence, conveyancing, and wills and estates playbooks are next in development.

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Precident enquiry triage table, auto-sorted by matter type, priority, and status
Security

Serious about your clients' data.

Precident handles sensitive client data with the rigour a law firm's obligations demand.

Australian owned and operated

Built in Australia with Sydney-based support, and clear data-handling terms written into your service agreement.

Never used to train AI

Your clients' information runs your intake and nothing else. We never use it to train AI models, and we put that in writing.

End-to-end encryption

Data encrypted in transit and at rest, so an intercepted enquiry is still useless to anyone but you.

Role-based access

Partners, associates and admin staff each get exactly the access their role needs, nothing more.

Pricing

One signed matter
covers the year.

Practice

$149/mo

For sole practitioners who want every enquiry answered without hiring a receptionist.

Includes:

  • Every enquiry answered, day or night
  • One inbox for calls, SMS and email
  • Calendar booking, done for you
  • 1 user
  • $0 setup, AU support
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Growth

Popular
$349/mo

For firms handling real enquiry volume who want the reporting to prove what's working.

Includes:

  • Everything in Practice
  • Automations and pipelines
  • Reporting by source and practice area
  • Review requests and invoicing
  • 5 users
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Enterprise

$597/mo

For multi-office firms that need custom automation and dedicated support.

Includes:

  • Everything in Growth
  • Multi-office support
  • Custom automations
  • Priority support
  • Unlimited users
Talk to sales

Built on infrastructure trusted by hundreds of thousands of businesses

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The industry benchmark

The numbers firms
are leaving on the table.

Founding firms programme

Ten founding firms. Locked-in pricing.

We are onboarding a small cohort now, in exchange for honest feedback while we build the case studies properly.

"We're onboarding a small group of founding firms at locked-in pricing, in exchange for honest feedback while we build the results section properly."

The Precident team

Founding firms programme

78%

of buyers choose whoever answers first

35%

of law firm calls go unanswered

21x

more likely to qualify a lead you call within 5 minutes

Why firms are joining

Nine reasons firms are
joining the founding cohort.

Personal injury practice

Every enquiry gets a reply in under 60 seconds, even at 11pm.

Founding firms programme

Family law practice

No more voicemail. A missed call triggers an instant SMS back to the caller.

Founding firms programme

Sole practitioner

Consultations land straight in the calendar, no phone tag with a paralegal.

Founding firms programme

Multi-partner firm

Follow-up keeps going until someone signs, not until someone gives up.

Founding firms programme

Personal injury practice

One thread per client, so nothing sits in a partner's personal mobile.

Founding firms programme

Family law practice

Setup was done for us. We didn't touch a line of automation ourselves.

Founding firms programme

Sole practitioner

It sits in front of Smokeball, not instead of it. Nothing to migrate.

Founding firms programme

Multi-partner firm

Reporting finally shows which ad spend turns into a signed matter.

Founding firms programme

Founding firm

Locked-in pricing while we help shape what this becomes.

Founding firms programme

FAQ

Before you book a demo,
the questions every partner asks.

Most firms are live within a week. We build it for you: numbers, calendars, sequences, your branding.

No. Precident sits in front of your practice management system and feeds it signed clients. Nothing to migrate.

The instant response is automated and written in your firm's voice. Your team can take over in one click, in the same thread.

Precident is an Australian business built for Australian firms. Enquiry data runs on leading cloud infrastructure, encrypted in transit and at rest, isolated per firm, and never used to train AI models. We are upfront about our subprocessors, operate consistent with the Australian Privacy Principles, and put data-handling terms in your service agreement.

Nothing. Setup is included on every plan, done for you.

Yes. A missed call triggers an instant SMS back to the caller and logs the enquiry, so nobody rings out into silence.

Your next client is
calling someone right now.

Make sure it's you who answers. Book a 20-minute demo and see your own enquiry flow rebuilt, live.

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Precident intake pipeline listing new enquiries, several already booked